1️⃣ Decision loops need redesign BCG says AI agents can break old supply-chain tradeoffs by coordinating decisions that sequential human workflows miss. The catch is explicit: value needs end-to-end redesign of decision making, with CEO leadership across finance and commercial functions.
💡 Why it matters AI adoption is becoming an operating-model question. The work changes only when decision rights, metrics and escalation paths change too.
☕ Coffee talk Which supply-chain decision is still waiting for three teams to approve what an agent could surface in ten minutes?
2️⃣ Sales process still needs judgement First Round’s Graham Moreno interview is a useful correction to AI-era GTM fashion: he argues structured enterprise sales still matters, but the best process raises the floor without killing unscripted customer work.
💡 Why it matters Leaders should automate admin, not confuse efficiency with trust. Enterprise customers still buy from teams that show up, diagnose well and know when the script is getting in the way.
☕ Coffee talk If the CRM says the account is healthy, who has actually earned the next hard conversation?
3️⃣ Change needs ownership, not theatre HBR’s Nilofer Merchant argues that traditional change management often becomes control: leaders announce direction, then wonder why it fades when pressure drops. Her alternative is shared ownership of the horizon, not louder communication.
💡 Why it matters Continuous change needs teams that help define the problem. Confidence is cheap; the scarce management skill is making uncertainty usable without letting it turn into drift.
☕ Coffee talk Who in the room is allowed to say the plan is still half guesswork?